Delay in sending physical mail

Incident Report for Peach

Resolved

Outbound physical mailing has resumed.
Posted Sep 11, 2025 - 22:55 UTC

Monitoring

The underlying issue with the vendor has been resolved. Outbound mail should resume shortly. We will be monitoring to ensure the mail is sent successfully before closing out this incident.
Posted Sep 11, 2025 - 14:38 UTC

Identified

We have identified the root cause and are working with the vendor to address.
Posted Sep 10, 2025 - 22:15 UTC

Investigating

We are currently investigating an issue with our mail vendor that is manifesting as a delay in the sending of physical mail.
Posted Sep 10, 2025 - 22:12 UTC
This incident affected: Communications.
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