All Systems Operational

Uptime over the past 90 days. View historical uptime.
Peach Adaptive Core Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Data Operational
90 days ago
99.85 % uptime
Today
Loan and Payment Tapes Operational
90 days ago
100.0 % uptime
Today
Database Replica Operational
90 days ago
99.56 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Agent Portal Operational
90 days ago
100.0 % uptime
Today
Borrower Portal Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Communications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Physical Mail Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Credit Reporting Operational
90 days ago
100.0 % uptime
Today
Compliance Guard Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Some PDFs failing to render
Resolved - All PDFs which failed to generate while Peach internal processes were running have been backfilled.
Aug 29, 23:52 UTC
Update - We are beginning to backfill missing PDFs.

This backfill will only fix missing PDFs which failed to render during Peach's internal processes. Any user's public API requests which previously errored during this incident will need to be re-run.
Aug 29, 16:52 UTC
Monitoring - A fix has been rolled out and PDFs should render correctly now.

We are working to backfill PDFs that failed to render during the failure window. (e.g., statements)
Aug 29, 16:33 UTC
Identified - We've identified the issue preventing PDFs from rendering and are working on a fix.
Aug 29, 15:55 UTC
Investigating - We are investigating reports of PDFs failing to render.
Aug 29, 15:45 UTC

Aug 28, 2026

Some borrower monitoring not running despite showing monitoring "status=active"
Resolved - This incident has been resolved.
Aug 28, 22:55 UTC
Monitoring - We have corrected the monitoring issue. The effected borrowers should have monitoring services run properly going forward; their "active" status should be accurate.

We will continue to monitor this issue to ensure there is not a reoccurence.
Aug 28, 22:28 UTC
Identified - Some borrowers which should be covered by compliance guard monitoring and who currently show monitoring with "status=active" are not being monitored.

This covers all monitoring services.

We have identified the issue and are working to correct it.
Aug 28, 21:08 UTC
Intermittent elevated latency/timeouts on Peach API
Resolved - This incident has been resolved.
Aug 28, 21:13 UTC
Update - We are continuing to monitor for any further issues.
Aug 28, 21:12 UTC
Monitoring - We have identified some expensive queries causing increased database load and API latency. We will monitor latency as the fixes for those queries are deployed.
Aug 17, 16:46 UTC
Identified - We have observed intermittent latency on some API endpoints.
Aug 14, 21:39 UTC
Data outbox replica failing to sync loan snapshots
Resolved - This incident has been resolved.
Aug 28, 01:07 UTC
Update - We are continuing to monitor for any further issues.
Aug 27, 21:39 UTC
Monitoring - The automated replica system is caught up and all customers should have received their replication artifacts now. We will continue monitoring to ensure the system is stable.
Aug 27, 21:39 UTC
Update - The backlog has been cleared and replication artifacts should be regenerated and sent soon within the next hour.
Aug 27, 20:33 UTC
Update - The replication process has almost caught up. We estimate backlog will be done processing in one to two hours.
Aug 27, 20:04 UTC
Update - Replication artifacts—mostly parquet files—for the effected customers have been manually generated, but out of an abundance of caution those artifacts won't be fed into the automated delivery pipeline. If our customer support team does not contact you to arrange manual delivery of the replication artifacts and you need them, reach out to the support team.

We expect the automated replica pipeline backlog to be resolved some ~24-30 hours after this message posts.

There will be no further updates until 10am PT Thursday Aug 25—unless there's a substantial change in status.
Aug 27, 01:33 UTC
Update - We are continuing to investigate solutions to resolve the backlogged replication stream. In the meantime, we will start manually generating replication artifacts and delivering them manually to customers who are effected by this delay.
Aug 26, 20:50 UTC
Update - We have identified a process which is bottlenecking the data outbox / replica v3 replication stream. We are working on a fix to speed up or cancel this process to return replication to normal.
Aug 26, 18:46 UTC
Identified - We've identified an issue with delivery of the daily loan snapshots dataset (via data outbox / replica v3) being delayed. Snapshot data for August 24 and August 25 has not yet been delivered. We are working on a fix now.

(Loan and account data itself is complete and correct in Peach's systems — this is a delivery delay affecting one dataset, not a loss of data.)
Aug 26, 17:40 UTC
Investigating - We are investigating reports of snapshots tables failing to sync via data outbox (AKA replica v3).
Aug 26, 17:25 UTC

Aug 27, 2026

Aug 26, 2026

Loan snapshots table missing from DB replica
Resolved - This incident has been resolved.
Aug 26, 00:19 UTC
Update - The final missing replica snapshots table has been synced and all customers should have access to their snapshots data now. We will continue to monitor for issues.
Aug 25, 23:25 UTC
Monitoring - We are running synchronizations on the remaining missing snapshots. We hope to have them completed before 4pm PT.
Aug 25, 21:14 UTC
Identified - Some customer's database replica sync processes have failed in such a way that their loan `snapshots` table is missing from their replica. (This only effects customers using the oldest system: "replica v1")

We have identified and fixed the underlying issue, but not all effected customer's `snapshots` tables have completed re-syncing. We are initiating manual syncs now which should correct the issue.
Aug 25, 20:36 UTC
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