Resolved -
Outbound physical mailing has resumed.
Sep 11, 22:55 UTC
Monitoring -
The underlying issue with the vendor has been resolved. Outbound mail should resume shortly. We will be monitoring to ensure the mail is sent successfully before closing out this incident.
Sep 11, 14:38 UTC
Identified -
We have identified the root cause and are working with the vendor to address.
Sep 10, 22:15 UTC
Investigating -
We are currently investigating an issue with our mail vendor that is manifesting as a delay in the sending of physical mail.
Sep 10, 22:12 UTC