Resolved -
This incident has been resolved.
Oct 8, 01:04 UTC
Update -
The issue appears to be resolved but we will continue to monitor.
Oct 8, 01:02 UTC
Monitoring -
We deployed a fix and we're are monitoring to see if this resolve the issue.
Oct 8, 00:08 UTC
Identified -
We've identified the issue and are working on a fix. We've also confirmed that issue only occurs in the physical mail system when its utilized by the Borrower Campaigns system.
Oct 7, 22:05 UTC
Update -
We're continuing to investigate, although it appears this outage affects just a single customer.
Oct 7, 20:46 UTC
Investigating -
Borrower campaigns are currently failing to send communications when a campaign is set to send physical mail (channel=mail).
Oct 7, 19:50 UTC