Resolved -
This incident has been resolved.
Dec 18, 01:44 UTC
Monitoring -
The correct template settings have been restored successfully. We will proceed with additional monitoring and validation.
Dec 18, 01:39 UTC
Update -
We are still working on the restore process.
Dec 18, 01:28 UTC
Update -
We’ve verified we have valid backup data for the correct historical template settings, and will be restoring it shortly.
Dec 18, 00:58 UTC
Identified -
We have encountered an issue in which certain communications templates previously disabled were inadvertently enabled. We are working on restoring the appropriate template settings from backup.
Dec 18, 00:29 UTC